Privacy policy

At Dsigne, we take your privacy and the security of your personal information with the utmost seriousness. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from dsigne.in.

1. Information We Collect

To fulfill your order and provide a seamless shopping experience, we collect the following information:

  • Personal Identifiers: Name, email address, phone number, and shipping/billing addresses.

  • Device Information: IP address, browser type, and time zone (collected via cookies).

  • Order History: Details of the products you have purchased and your interaction with our store.

2. How We Use Your Information

We use the information we collect to:

  • Process and ship your orders.

  • Communicate with you regarding order status or support inquiries.

  • Screen for potential risk or fraud.

  • Improve and optimize our website experience through data analytics.

3. Payment Security & Data Retention

Your financial security is our priority.

  • PCI Compliance: All payment transactions are processed through secure, PCI-DSS compliant payment gateways (such as Razorpay or Shopify Payments).

  • No Storage of Sensitive Data: Dsigne does not see, store, or have access to your credit card numbers, CVV, or net banking passwords.

  • Retention: We retain your order information for our records unless and until you ask us to delete this information.

4. Cookies and Tracking

We utilize "cookies" to recognize repeat visitors, keep track of your shopping cart, and analyze traffic patterns through tools like Google Analytics. This information is used anonymously to improve site functionality. You can choose to disable cookies through your browser settings, though it may affect some site features.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers to the extent necessary to operate our business (e.g., sharing your address with our courier partners like Delhivery or BlueDart).

6. Your Rights

As a valued customer, you have the right to access, correct, or request the deletion of the personal information we hold about you. If you wish to exercise these rights or have questions about our data practices, please contact our Privacy Officer at dsigne2026@gmail.com.

7. Updates to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Any significant updates will be communicated via the email address provided in your account.