Privacy Policy

Dsigne is a digital marketing agency and a brand of Rudra Creation, a business registered in India under GST 24CLJPK1737N1ZS, with its office at 1st Floor, Plot no. 9-10, Radhe Krishna Raw House, BH. Shyamdham Mandir, Opp. SMC Office, Sarthana Jakat Naka, Nana Varachha, Surat, Gujarat 395013, India. In this policy, "we", "us" and "our" refer to Rudra Creation.

You can contact us regarding privacy at hello@dsigne.in or +91 8153919156 during business hours (Monday – Saturday, 09:00 AM – 06:00 PM).

We collect only the information needed to respond to enquiries and deliver our services:

• Contact details you submit voluntarily, such as name, business name, phone number, email address and your message.
• Project information shared with us during proposals and delivery, including brand assets, content and access credentials where you choose to provide them.
• Technical information collected automatically, such as IP address, browser type, device type, referring page and pages visited.
• Billing information required to raise GST-compliant invoices.

We do not knowingly collect information from children under the age of 18.

Information is used strictly for legitimate business purposes, including:

• Responding to enquiries, preparing proposals and scheduling consultations.
• Delivering, managing and supporting the services you have engaged us for.
• Issuing invoices and maintaining accounting and tax records as required by Indian law.
• Improving our website, service quality and customer communication.
• Sending service-related updates. Marketing communication is sent only where you have opted in, and can be stopped at any time.

Our website may use cookies and analytics tools to understand traffic sources and page performance. These tools may set cookies in your browser and collect aggregated usage data.

You can disable or delete cookies through your browser settings. Some site features may not function as intended if cookies are blocked.

We do not sell, rent or trade your personal information. Information may be shared only in these circumstances:

• With trusted service providers such as hosting, analytics, advertising, payment and communication platforms, strictly for delivering our services.
• With advertising platforms where you have engaged us to run campaigns on accounts you own.
• Where required by law, regulation, court order or a lawful request from a government authority.
• With your explicit consent, for example when you approve a case study or testimonial.

Advertising accounts, analytics properties, domains, hosting accounts and final approved creative assets belong to you, the client. Where we are granted access, that access is used only for agreed work and can be revoked by you at any time.

We apply reasonable technical and organisational safeguards, including restricted access, secure credential handling and periodic review of our tools. However, no method of transmission or storage over the internet can be guaranteed to be completely secure, and we cannot warrant absolute security.

If we become aware of a breach affecting your personal information, we will act promptly and inform affected clients as required.

Enquiry information is retained for as long as needed to respond and for a reasonable follow-up period. Client project and billing records are retained for the duration of the engagement and thereafter for the period required by applicable tax and accounting laws.

You may request deletion of your personal information, subject to records we are legally required to retain.

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct information that is inaccurate or incomplete.
• Request deletion of information that we are not required to retain.
• Withdraw consent for marketing communication.

To exercise any of these rights, write to hello@dsigne.in. We will respond within a reasonable period after verifying your identity.

Our website may link to third-party websites and platforms. We are not responsible for the privacy practices or content of those sites, and we recommend reviewing their policies separately.

We may update this policy from time to time to reflect changes in our practices, services or legal requirements. The revised version will be published on this page with an updated date.

For any question about this Privacy Policy, contact Rudra Creation at hello@dsigne.in, call +91 8153919156, or write to us at 1st Floor, Plot no. 9-10, Radhe Krishna Raw House, BH. Shyamdham Mandir, Opp. SMC Office, Sarthana Jakat Naka, Nana Varachha, Surat, Gujarat 395013, India.